Legal
Terms & Conditions
These Terms govern your registration for and use of PK.GAME, including our website, applications, games and related services.
1. Acceptance
By creating an account or using PK.GAME, you confirm that you have read, understood and accepted these Terms.
2. Eligibility
You may use PK.GAME only if you are at least 18 years old or meet the legal gambling age in your location, online gambling is permitted in your location, you are registering on your own behalf and the information you provide is accurate.
Only one account is permitted per person.
3. Verification
We may request information or documents to verify your identity, age, address, payment method or source of funds. Certain account functions may be restricted until required checks are completed.
4. Account Security
You are responsible for keeping your account credentials secure. You must not sell, transfer, share or allow another person to use your account.
5. Deposits & Withdrawals
Deposits must be made using a payment method you are authorised to use. Withdrawals may be subject to identity, security, fraud-prevention and regulatory checks. Available methods and processing times may vary.
6. Games & Transactions
Individual game and betting rules form part of these Terms. You are responsible for reviewing transaction details before confirming them. Transactions affected by a verified technical malfunction may be cancelled and handled in accordance with the applicable game rules.
7. Rewards & Promotions
Rewards and promotions may be governed by additional Offer Terms. The reward value and all important conditions will be displayed before activation. You may review and decline an offer before it is added to your account.
8. Prohibited Activity
You must not:
- Create duplicate or false accounts
- Use another person’s identity or payment method
- Engage in fraud, collusion or money laundering
- Manipulate games, rewards or technical systems
- Use unauthorised scripts, bots or software
Suspected prohibited activity may result in investigation, account restriction or closure.
9. Responsible Gambling
Gambling should remain recreational. PK.GAME may provide deposit limits, cooling-off periods, account restrictions and self-exclusion tools.
10. Account Closure
You may request account closure at any time through your account or the PK.GAME Support Centre. PK.GAME may restrict, suspend or close an account where required for legal, regulatory, security or contractual reasons.
11. Privacy
Personal information is processed in accordance with the PK.GAME Privacy Policy available through the website and application.
12. Changes
We may update these Terms to reflect legal, regulatory or service changes. Material changes will be communicated where required.
13. Complaints
Questions or complaints can be submitted through the PK.GAME Support Centre. We will review complaints under the process applicable to your account and location.
14. Applicable Law
These Terms are subject to the laws and mandatory consumer protections applicable to the services provided in your location.